Quality: Terms starting with K

5 terms found

• Kanban

  A visual scheduling and workflow management system originating from Toyota that uses cards, bins, or digital signals to authorize and…

• Kano model

  A model developed by Noriaki Kano that categorizes customer requirements into three types: basic needs, which cause dissatisfaction when absent…

• Key process

  A process that is identified as critical to the achievement of an organization's strategic objectives or to the delivery of…

• Knowledge

  The understanding, skills, and insights gained through experience, education, or research that can be applied to achieve desired outcomes. In…

• KPI

  Key Performance Indicators are quantifiable metrics used to evaluate the success of an organization, department, process, or individual in achieving…