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9 terms found
A strategic performance management framework developed by Robert Kaplan and David Norton that measures organizational performance across four perspectives: financial,…
An initial measurement or set of measurements taken at the start of an improvement initiative to represent the current state…
A defined quantity of material or a group of items processed together under the same conditions during a single production…
The process of comparing an organization's processes, performance metrics, or practices against those of recognized industry leaders or best-in-class organizations…
A method, technique, or process that has been recognized through experience and research as the most effective and efficient way…
A Six Sigma role designation for an individual who has received extensive training in Six Sigma methodologies and leads complex…
A graphical representation of a system or process that uses labeled blocks to represent components, functions, or steps, connected by…
A group creativity technique used to generate a large number of ideas or solutions to a problem in a short…
A significant, dramatic improvement in process performance that goes beyond incremental gains and results in a fundamental change in how…
