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10 terms found
A positive, beneficial change in a product, service, process, or system that results in increased performance, quality, efficiency, or customer…
A process that exhibits only common cause variation, meaning its outputs vary within predictable, statistically defined limits without any special…
The act of examining, measuring, testing, gauging, or otherwise comparing a product, material, or service against applicable requirements to determine…
An employee, department, or process within an organization that receives the output of another internal process and depends on its…
Materials, components, work-in-progress, and finished goods held at various stages of the production or service delivery process. While some inventory…
A cause-and-effect analysis tool developed by Kaoru Ishikawa that helps teams identify and organize potential root causes of a quality…
The International Organization for Standardization is an independent, non-governmental international body that develops and publishes voluntary consensus-based standards covering a…
An international standard that specifies requirements for an environmental management system, enabling organizations to improve their environmental performance through more…
An international standard for occupational health and safety management systems that provides a framework for organizations to improve employee safety,…
An internationally recognized standard that specifies requirements for a quality management system that organizations can use to consistently provide products…
