Quality: Terms starting with E

6 terms found

• Effectiveness

  The degree to which planned activities are realized and planned results are achieved. An effective process consistently delivers the intended…

• Efficiency

  The ratio of useful output produced to the total input consumed in a process, reflecting how well resources such as…

• Eight wastes

  The eight categories of non-value-adding activities in lean thinking that consume resources without providing value to the customer. They are:…

• Empowerment

  The practice of granting employees the authority, resources, information, and accountability to make decisions and take actions within their areas…

• Error proofing

  Also known as poka-yoke, error proofing involves designing processes, tools, or systems in a way that makes it impossible or…

• External customer

  A person, organization, or entity outside of the producing organization that receives and uses the products or services delivered. Understanding…