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Risk Management

Enjoy all the benefits of an ASQ quality course, at your own pace from any device (including smartphones), and learn to identify, evaluate, monitor, and respond to risks to protect your organization from potential failures or threats with about 10 hours of engaging and innovative e-learning. Regardless of industry, you will leave this course knowing the fundamentals of risk-based thinking, decision making, and analysis and you will acquire the skills to implement a wide array of risk management tools and strategies. 

ASQ’s Risk Management Specialized Credential E-Learning covers the complete risk management process. Using engaging self-paced online lessons, interactive activities, realistic and relatable case studies, and regular “knowledge checks”, you will learn about:

  • Risk Management Fundamentals
  • Risk Management Planning
  • Risk Identification, Analysis, and Evaluation
  • Risk Treatment and Monitoring

By immediately applying the skills you build throughout this course, you can influence decision making and prevent potentially harmful events from impacting customers, your team, and your organization

In addition, you will have the opportunity to take a practice test at the end of the eLearning to test your knowledge and prepare for the online Specialized Credential Exam.

Note: ASQ members benefit from considerable discounts by purchasing the e-learning and exam together! 


Training Information

  • CEU Hours: 0
  • Length: 10 Hours
  • ASQ RU: 1
  • Audience: Academic, Executive, Practitioner, New to Quality, Professional
  • Provider: ASQ

Learning Objectives:

Upon completion of this course, participants will be able to:
  • Understand basic terms including risk, risk management, hazard, event, consequence, likelihood (occurrence, probability, rate), and control
  • Define risk management scope and context
  • Understand and distinguish between various stages of risk management, including risk management planning, risk identification, risk analysis, risk evaluation, risk assessment, risk treatment (response, mitigation, control), risk reporting, and risk monitoring
  • Apply risk-based thinking and decision-making to various situations
  • Define types of enterprise risk management including strategic, software/cybersecurity, business, regulatory, medical/health, and audit
  • Define types of operational risk management including supplier, supply chain, safety, project, manufacturing/operations, service, and quality system
  • Define types of product risk management including design, process, use, and safety
  • Understand the requirements of ISO 31000 and the risk-based requirements of the ISO 9001 series of standards
  • Prepare a risk management plan that includes objectives, risk criteria, stakeholder identification, team member roles and responsibilities, scope, methodology, communication, and tool identification
  • Utilize a risk matrix and risk priority number (RPN) to define risk acceptability criteria and levels of risk
  • Understand methods of documenting risk, such as risk registers
  • Understand the risk management plan and, where applicable, its interaction with the organizational quality plan
  • Apply failure mode and effects analysis (FMEA) and understand the various types of FMEA including design, system, process, and use scenarios
  • Define and interpret the results of fault tree analysis, hazard analysis, and strengths-weaknesses-opportunities-threats (SWOT) analysis
  • Understand hazard analysis and critical control points (HACCP), preliminary hazard analysis (PHA), hazard operability analysis (HAZOP), process decision program chart (PDPC), and bow-tie analysis
  • Understand and describe decision/event tree analysis and scenario analysis
  • Understand risk response planning and utilize risk treatment strategies including avoid, mitigate, transfer, and accept
  • Understand risk management reporting, communicating, and review as well as the role of management review
  • Use change impact analysis to assess risks created by design, process, and system changes
  • Understand how to monitor risk using post-market surveillance and metrics such as risk levels and trends
  • Use corrective and preventive action (CAPA) to address risks



Who Should Attend:

This course is designed for anyone interested in attaining their Specialized Credential in Risk Management or gaining knowledge in the content areas.

  1. Risk Management Fundamentals
  2. Risk Management Planning
  3. Risk Identification, Analysis, and Evaluation
  4. Risk Treatment and Monitoring

Self-paced e-learning modules accessible from any internet-connected device (including smartphones), which use engaging micro-lessons, interactive activities (text, visuals, audio, video), realistic and relatable case studies, and regular “knowledges checks” to confirm progress.).

Technical Requirements

Hardware Requirements

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Brower Settings

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning
After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ.

We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

American Society for Quality (ASQ) has been at the forefront of quality improvement and excellence around the world for over 75 years with presence in 140 countries.
ASQ South Asia, head quartered in New Delhi, in over a decade, has engaged around 460 organizations in India with the likes of DRDO, BEL, Tata’s, Mahindra, L&T etc. to name a few, to develop a culture of quality and reliability by establishing performance excellence practices and systems.

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