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QTools™ Suite

Learn what each tool is, how and when to use it, the benefits of using it, and then build your own using the included templates. Bundle the tools together and save!

Beginning quality doesn’t have to be difficult to learn and implement. Learn to understand potential problem causes, collect and analyze data, and solve problems using the fishbone diagram, 5 Whys, Pareto chart, scatter diagram, check sheet, flowchart, and run chart. These simple but powerful tools can help move your organization forward with improved quality. Get all the tools in one bundle and save!

Training Information

  • CEU Hours: 0
  • Length: 3.5 Hours
  • ASQ RU: 0.35
  • Audience: New to Quality
  • Provider: ASQ

Learning Objectives:

  • Understand what each of the QTools™ is
  • Understand how and when to use each of the QTools™
  • Understand the benefits of using each of the QTools™
  • Build your own version of each of the QTools™


There are no prerequisites for this course

Who Should Attend:

Anyone interested in beginning quality or a refresher on how to use these invaluable tools Prerequisites: There are no prerequisites for this course.


  1. 5 Whys
  2. Check Sheet
  3. Fishbone Diagram
  4. Flowchart
  5. Pareto Chart
  6. Run Chart
  7. Scatter Diagram


This is an online, self-paced course. You will have 365 days to access the course.


Each module contains downloadable templates and references.

Technical Requirements

Hardware Requirements

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Supported Browsers

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.
  • Deactivate any pop-up blockers, spam filters, and company firewalls that could interfere with access to the e-learning.
  • Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Accessing Your E-learning

After registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders.

We will refund you in full if you cancel your course within 30 calendar days of purchase and if no more than one module, or online Knowledge Check in the course has been accessed. If more than one module, or online Knowledge Check in the course is accessed, or if a PDF within the course is accessed, no refund will be provided even within 30 calendar days of purchase.

American Society for Quality (ASQ) has been at the forefront of quality improvement and excellence around the world for over 75 years with presence in 140 countries.
ASQ South Asia, head quartered in New Delhi, in over a decade, has engaged around 460 organizations in India with the likes of DRDO, BEL, Tata’s, Mahindra, L&T etc. to name a few, to develop a culture of quality and reliability by establishing performance excellence practices and systems.

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