South Asia Team
Excellence Awards
2024
Achieve Organisational Excellence by Empowering Teams
Live presentation by SATEA 2024 Finalists Event on 29 NOV 2024 at New Delhi
SATEA Winners 2023
Award Process
It is a criteria-based award with 2 rounds.
Teams submit project presentation aligned with the Team Excellence Criteria showcasing creative, innovative solutions and significant cost savings resulting in enhanced customer satisfaction, product innovation, and team performance. Projects must either be active (still seeing results at the time of submission) or have been completed within the last 2 years and include measurable results. Teams will be invited for virtual live presentation and will be judged by a panel of judges.
At the daylong event qualified teams from the preliminary round will make live presentations to the judges for final award qualification. Finalists will showcase their project success stories, offering opportunities to the teams to learn, share, and benchmark from within the industry and across industry. Three-member team per project entry are entitled to attend the Live Presentation.
The scoring and evaluation are consensus-based. After the final round, the jury panel will also provide detailed feedback to every participating team.
GOLD AWARD
Team Securing the Highest Award
JURY CHOICE AWARD
Exceptional Projects to by recognized by Jury Members
INDUSTRY AWARD
Highest scoring team from all the represented industry segments.
CATEGORY AWARD
Highest scoring team from all the represented categories.
Step 1: Submit Entry Form
Complete and submit entry form, team photo, organization logo, and entry fee.
Step 2: Identify Project(s)
Identify project(s) completed or active in the last two years with measurable results that you plan to submit.
Step 3: Create Presentation
Create a PowerPoint presentation that describes your completed project(s).
Step 4: Align with Award Criteria
Ensure that any presentation aligns with the Team Excellence Award Criteria.
Step 5: Submit Entry Materials
Complete the online entry form and submit Entry Materials and make the payment by September 30, 2024.
Step 6: Virtual Live Presentation
Teams will be invited for virtual live presentation and will be judged by a panel of judges.
Brief History
ASQ’s South Asia Team Excellence Award (SATEA) is an annual award and recognition program. SATEA provides teams an opportunity to assess their performance against an excellence framework. The SATEA Criteria exemplifies quality in action. This is an outstanding program for showcasing the amazing accomplishments of teams across functions to improve quality in every function of their organizations.
SATEA aims to be a catalyst for promoting a culture of collaboration, innovation, and excellence within organizations and across industries
The SATEA Purpose
The purpose of the SATEA Criteria framework is to help organizations benchmark and improve the results of their projects regardless of organizational size, industry type, or project type with the use of any kind of tools and methodologies.
SATEA recognizes and celebrates outstanding team achievements across domains of organizations like yours who are increasingly focused on advancing a culture of quality-based practices to accelerate business value and drive growth. Team project entries spanning every sphere of a business entity demonstrates the use of the universal SATEA framework applied to projects of varied hues and nature to achieve organizational goals. This prestigious award aims to acknowledge and honor teams that have displayed exceptional performance, creativity, and effectiveness in addressing challenges, driving innovation, and achieving remarkable results to improve business performance and customer delight.
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Hall of Fame
- 2023 Tata Power
Project: Improvement of Flue Gas Exit Temperature
The winning project focused on the significant task of enhancing the Flue Gas Exit Temperature, successfully reducing it from 142.72°C to an impressive 138.53°C. The team employed cutting-edge tools, including the Multiple Regression Fit Model and Optimize Response tool, for deriving inputs for process/logic modification. Additionally, the implementation of an individual corner SADC Dam per Operation played a pivotal role in achieving the remarkable outcome. The project's success is underscored by its tangible impact, resulting in substantial savings of 6.54 Crore/year for One Unit Operation. This achievement solidifies Tata Power's commitment to operational excellence, efficiency, and continuous improvement in their processes.
FLUE GAS EXIT TEMPERATURE REDUCED
CRORE/ YEAR SAVED
- 2019 eClerx Services
Project: Increasing Transactional Sales Rate
eClerx CHAT-Repair process deals with customers reaching client website for account related/Repair issues and supporting customer in resolution through Chat. We also pitch customers by offering to add services like Internet, Cable, phone and home security in addition to existing products. This project aims to improve Transitional Sales Rate (%) from the baseline of 0.91% to 1.75% of total Chat interactions. This will improve Client revenue and also enhance profitability and business prospects for eClerx.
TRANSITIONAL SALES RATE IMPROVED
- 2018 TATA Steel
Project: Coke Moisture Reduction
Tata Steel produces steel using Blast Furnace-LD [BF-LD] route. In BFs, the raw material is converted into liquid hot metal using coal and coke as fuel. Coke is a hardened version of coal with reduced moisture, is produced in-house through carbonization process which costs ~40% of steelmaking process. A model was developed to reduce moisture content in coke by 10%. The model is well-validated with plant and leading to reduction in water consumption by 3.38 Mgd and CO2 emission by 0.6%.
REDCTION IN WATER CONSUMPTON
REDCED CO2 EMISSION
- 2017 Ashok Leyland
Project: Reliability Improvement of Reaming Machines
This project contributed to Ashok Leyland's strategic objective of market share growth by increasing productivity through Breakdown time reduction at vehicle assembly line. Advanced statistical tools such as DOE, Regression, Capability studies along with Gemba observations helped us to identify and validate the root causes. A structured Problem Solving approach was used to solve a business critical problem which helped in producing an additional 3802 vehicles thus improving the company's revenue by INR 5703 Million. This also helped the 'machine manufacturer' to improve the reliability of their product by 81% which emphasizes our company's ideology of "We celebrate your success as a team.”.
ADDITIONAL VEHICLES MANUFACTURED
MILLION REVENUE INCREASE
- 2016 eClerx Services
Project: SPMD Automation
This project focused on improving product catalogue coverage from 60% to 80% for a major computer technology company's online parts and upgrade operations. The team applied Lean Six Sigma methodology and used Brainstorming, Fishbone, Process Door Analysis, Hypothesis testing, and Control Charts. Upon project completion, the team processed 300% additional volumes, saved AHT by 50% and improved process quality by 70%. Subsequently, the catalogue coverage was increased by 21%, offering the client additional revenue of $18.2 million.
REDUCTION IN AHT (AVERAGE HANDLE TIME)
MILLION ADDITIONAL REVENUE
Past Participating Companies















































- Secure Your Spot at SATEA 2024
Join industry leaders for this transformative event
Request a Copy of the 2024 ASQ South Asia Team Excellence Award Criteria
Thank you for your interest in ASQ SA’s Team Excellence Award Criteria. Please complete the Form to receive a copy of the Criteria to be used in preparing your presentation for the South Asia Team Excellence Award competition.
Note: All information in the South Asia Team Excellence Criteria is copyrighted by ASQ South Asia. For uses other than reproduction for the purpose of submitting an entry for ASQ’s South Asia Team Excellence Award Process, and single-copy individual use, ASQ South Asia requires you to request permission and/or pay a licensing fee for use or reprinting of the copyrighted material..
Participation Fee INR 30,000/- + 18% GST (per entry)
USD 400 (per entry) for international teams
Note:
- Group discount – 2 or more entries – 10%
- Maximum five entries per company per site.
- 2 persons and 1 senior official per project entry are entitled to attend Live presentation.
- To attend the Live presentation –
- Fees for other member(s) of participating company: INR 3,000 per person.
- Fees for attendees from other organizations: INR 5,000 per person.
Organisation, Team and Project Information Complete all the fields in the Team Entry Form. Fields with an asterisk* are mandatory. Information you provide on this form will be used for preparing your team finalist award and/or used in promotional materials. We reserve the right to edit your project description.
Information you provide on this form will be used for preparing your team finalist award and/or used in promotional materials. We reserve the right to edit your project description.
Please do not type in all capital letters.
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American Society for Quality India Pvt. Ltd
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- +91 11 46783399 / 40793571/2
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South Asia Team Excellence Awards
Recognizing and celebrating outstanding team achievements across South Asia