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Manager of Quality Organizational Excellence(CM/QOE)
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
The Certified Manager of Quality/Organizational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.
The Certified Manager of Quality/Organizational Excellence evolved from the certified quality manager as a way to broaden the scope of the examination. The Quality Management Division surveyed certified quality managers and other recognized subject matter experts.
The survey results indicated that not only had the Body of Knowledge for quality managers changed, but the name of the program itself must be updated to reflect the broader scope of this position. With the approval of the ASQ Certification Board, the Certified Quality Manager program became the Certified Manager of Quality/Organizational Excellence program.
Download the Certified Manager of Quality/Organizational Excellence Brochure (PDF, 340 KB).
Download the Certified Manager of Quality/Organizational Excellence Fact Sheet (PDF, 61 KB).
This certification program is accredited by ANSI under the ISO 17024 standard, demonstrating impartial, third-party validation that the certification program has met recognized national and international credentialing industry standards for a program’s development, implementation, and maintenance.
Cost
ASQ Exam Member Fee Rs. 37450
ASQ Non Member Fee Rs. 45450
Retakes Fee Rs. 29450
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More Information:
REQUIREMENTS
10
Years of on-the-job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge.
5
*Years of on-the-job experience must be in a "Decision-making" position.
*A "Decision-making" position is defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome. This may or may not include management or supervisory positions.
If you’ve been certified by ASQ as a quality auditor, reliability engineer, software quality engineer, or quality engineer, experience used to qualify for certification in these fields applies to certification as a manager of quality/organizational excellence, as long as the 10-year minimum requirement is met.
Candidates must have worked in a full-time, paid role.
EDUCATION
Candidates who have completed a degree from a college, university or technical school will have part of the 10-year experience requirement waived, as follows (only one of these waivers may be claimed):
- Diploma from a technical or trade school — one year will be waived
- Associate degree — two years waived
- Bachelor's degree — four years waived
- Master's or doctorate — five years waived
You can apply for certification exam whenever you are prepared for the exam. you need to purchase the study material on your own.
For material – you can refer our US website (www.asq.org)
Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge.
Computer Delivered - The CMQ/OE examination is a one-part, 180- multiple choice question exam, and is offered in English only. 165 questions are scored and 15 are unscored. Total appointment time is four-and-a-half-hours, exam time is 4 hours and 18 minutes.
All examinations are open book. Each participant must bring his or her own reference materials.
For more information about examination delivery options, including online, remote proctored examination.
The topics in this new BOK include descriptive details (subtext) that will be used by the Exam Development Committee as guidelines for writing test questions. This subtext is also designed to help candidates prepare for the exam by identifying specific content within each topic that may be tested.
The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam but is intended to clarify how the topics relate to a manager's role. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. A complete description of cognitive levels is provided at the end of the document.
Download the Certified Manager of Quality/Organizational Excellence Body of Knowledge
PASS
If taking the exam CBT you will get your result immediately after submitting the exam. Within 3-5 business days you will receive an email confirming the result. ASQ will also send you a separate email with details on how-to claim your digital certificate and badge through the Accredible platform.
ASQ communicates exam results for exams with updated or new Bodies of Knowledge (pilot exams) within five weeks.
FAIL
If you do not pass your CBT exam you will receive a summary of your performance via email within 3-5 business days from your initial exam. For 2 years from your previous attempt you can apply at a significantly reduced "retake rate".
Computer-Based Testing Dates
ASQ certification examinations are delivered by ASQ's testing partner, Prometric.
The examination scheduling instructions in your eligibility letter will direct you to a section of Prometric's website, where you can select and schedule your examination date and location.
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