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Case Study


In 2008, the CEO of Trident Group, a conglomerate in Punjab, India, changed how the company's chemical unit would report its financial results, a decision that revealed the unit was missing revenue projections by more than 90 percent. With just a year to transform the failing chemical unit, the unit head formed an improvement team to analyze performance metrics and find a solution. The head of the chemical unit explored the concept of self-directed teams, which are highly trained groups of employees responsible for work with minimal management supervision--an unconventional approach for the organization. Nine months after implementing self-directed teams, the unit's overall process score increased from − 13 percent to 65 percent, which resulted in a 70 percent increase in revenue and $3.4 million saved.

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February 10, 2015

Educational Excellence Conference - IIT BHU, Varnasi, UP

February 15, 2015

ASQ India Weekend Training Classes for Six Sigma Green Belt and Black Belt

March 2 - 3, 2015

2015 Lean and Six Sigma Conference - Phoenix, AZ, USA

May 4 - 6, 2015

2015 World Conference on Quality and Improvement - Nashville, TN, USA


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