 | CASE STUDY: TURN AROUND OR SHUT DOWNIn 2008, the CEO of Trident Group, a conglomerate in Punjab, India, changed how the company's chemical unit would report its financial results, a decision that revealed the unit was missing revenue projections by more than 90 percent. With just a year to transform the failing chemical unit, the unit head formed an improvement team to analyze performance metrics and find a solution. The head of the chemical unit explored the concept of self-directed teams, which are highly trained groups of employees responsible for work with minimal management supervision--an unconventional approach for the organization. Nine months after implementing self-directed teams, the unit's overall process score increased from − 13 percent to 65 percent, which resulted in a 70 percent increase in revenue and $3.4 million saved. Click here to read the case study> | Key DatesFebruary 10, 2015Educational Excellence Conference - IIT BHU, Varnasi, UP February 15, 2015ASQ India Weekend Training Classes for Six Sigma Green Belt and Black Belt March 2 - 3, 20152015 Lean and Six Sigma Conference - Phoenix, AZ, USA May 4 - 6, 20152015 World Conference on Quality and Improvement - Nashville, TN, USA asqindia@asq.org |