The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives—everywhere from small businesses to multinational corporations—that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
The Certified Manager of Quality/Organizational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.
1. Is this the right certification for you?
Understand the minimum expectations, requirements, experience and the exam specifics for a Manager of Quality/Organizational Excellence.
2. Prepare for the exam.
Review the Body of Knowledge and references. Take advantage of the study guide and sample exams. See what training and books ASQ has to offer.
3. Choose an exam date.
Find the best date and location that works for you. (Note the application deadlines for each exam date.)
4. Apply for certification.
Fill the online application. Have your résumé and credit card ready.
5. Recertify.
ASQ requires that you recertify as a Manager of Quality/Organizational Excellence every three years?either by documenting RU credits or by testing. If you are a current Certified Quality Manager, you will retain that title until it is time for you to recertify. Once you meet the recertification requirements, we will send you a new card and certificate that reflects the new name of this program?Certified Manager of Quality/Organizational Excellence.
Download the Manager of Quality/Organizational Excellence Certification Brochure (PDF, 294 KB)
*USD 100 of your fee is an application fee, and is not refundable.