September, 2016

ASQ LEADERSHIP EXCELLENCE SERIES (LES) WINS AWARD

In line with ASQ’s constant endeavors to create world-class platforms to converge brands and leaders who are passionate about quality, and to enable an ecosystem for the sharing of best practices, ASQ will host the South Asia Conference on Quality and Improvement this December in New Delhi, India.

“This is the best talk on leadership skills I have ever attended in my life.” “Excellent presentation highlighting key concepts, best practices, and practical tools to enhance leadership.” With reviews like these, it’s no wonder the Leadership Excellence Series (LES) was awarded the D.L. Shah National Quality Silver Award at the 11th National Quality Conclave in New Delhi, India. The LES teaches critical, transferable knowledge in soft skills and quality management to students, faculty, staff and other professionals. The series of webinars conducted by Dr. Manu Vora have benefitted over 650,000 students at 51 colleges or universities in India over the past two years. Learn more about LES.

CASE STUDY: IMPROVING CUSTOMER SATISFACTION THROUGH SIX SIGMA

Tata Auto Plastic Systems Limited (TAPS), Pune, India, is the supplier of interior and exterior plastic components like dashboards, front and rear bumpers, and door panels for various automobile manufacturers in India and abroad. When a major customer was dissatisfied with ongoing quality problems in the painted parts TAPS supplied a Six Sigma problem-solving team to investigate the issue and improve quality. Through the define-measure-analyze-improve-control (DMAIC) methodology, the team achieved a four-fold improvement in quality levels. Read the online case study.

SOUTH ASIA CONFERENCE ON QUALITY AND IMPROVEMENT

Join us in New Delhi, India, on December 16 – 17 and discover how quality enthusiasts like you can expand the practices of quality in new and innovative ways. The South Asia Conference on Quality and Improvements (SACQI) will focus on four major pillars of excellence: Innovative Research and Development, Manufacturing, Services, and Education. EARLY-BIRD OFFER starts now: 10 percent discount on registration. ASQ members gets an additional 10 percent discount! Register here.

SOUTH ASIA TEAM EXCELLENCE AWARDS COMPETITION

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See how other companies from all over the world have used quality tools to positively impact their bottom line! The South Asia Team Excellence Award Competition, held November 26 in New Delhi, India, showcases live case studies from leading Indian organizations like Aditya Birla Group, Coke, Mahindra, Tata, TVS, Wipro, WNS, and many more. This incredible experience will take you on a journey through some of the most successful quality implementations from a wide variety of industries.� More information.

AUTHOR INTERVIEW: THE ISO 9001:2015 IMPLEMENTATION HANDBOOK

In this View from the Q interview, author Milt Dentch shares his background on ISO 9001, explains his take on risk-based thinking and how his book differs from others on ISO 9001, and reveals what he envisions future revisions of the standard to include. Read the blogpost.