ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.

September, 2016

Case Study

ASQ LEADERSHIP EXCELLENCE SERIES (LES) WINS AWARD

In line with ASQ’s constant endeavors to create world-class platforms to converge brands and leaders who are passionate about quality, and to enable an ecosystem for the sharing of best practices, ASQ will host the South Asia Conference on Quality and Improvement this December in New Delhi, India.

“This is the best talk on leadership skills I have ever attended in my life.” “Excellent presentation highlighting key concepts, best practices, and practical tools to enhance leadership.” With reviews like these, it’s no wonder the Leadership Excellence Series (LES) was awarded the D.L. Shah National Quality Silver Award at the 11th National Quality Conclave in New Delhi, India. The LES teaches critical, transferable knowledge in soft skills and quality management to students, faculty, staff and other professionals. The series of webinars conducted by Dr. Manu Vora have benefitted over 650,000 students at 51 colleges or universities in India over the past two years. Learn more about LES.

CASE STUDY: IMPROVING CUSTOMER SATISFACTION THROUGH SIX SIGMA

ASQ Tata Auto Plastic Systems Limited (TAPS), Pune, India, is the supplier of interior and exterior plastic components like dashboards, front and rear bumpers, and door panels for various automobile manufacturers in India and abroad. When a major customer was dissatisfied with ongoing quality problems in the painted parts TAPS supplied a Six Sigma problem-solving team to investigate the issue and improve quality. Through the define-measure-analyze-improve-control (DMAIC) methodology, the team achieved a four-fold improvement in quality levels. Read the online case study.
ASQ
Join us in New Delhi, India, on December 16 – 17 and discover how quality enthusiasts like you can expand the practices of quality in new and innovative ways. The South Asia Conference on Quality and Improvements (SACQI) will focus on four major pillars of excellence: Innovative Research and Development, Manufacturing, Services, and Education. EARLY-BIRD OFFER starts now: 10 percent discount on registration. ASQ members gets an additional 10 percent discount! Register here.

SOUTH ASIA TEAM EXCELLENCE AWARDS COMPETITION